So the only way this can happen is either with walled garden settings or ip firewall settings that allow customers access to outside resources without having to go through the captive portal. If they get the expected result, they know that they can get online, otherwise they know they are behind a captive portal and trigger the detection of the captive portal page. Thanks.Īs normis explained, the devices try to fetch the captive portal detection page (in this case, ) on connection. Funny thing, we only have the one customer with this issue. This problem ONLY happens with iOS 14 clients. Hello, the customer also has access to their router, so maybe there is something wrong with the config.
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